Return Policy – Gearsnappy
At Gearsnappy, your satisfaction is our top priority. If you’re not fully happy with your purchase, we offer a hassle-free return process to make things right.
Return Eligibility
To qualify for a return:
Items must be returned within 30 days of delivery.
Products should be in original, unused condition.
All original packaging, tags, and accessories must be included.
Items must be free of stains, damage, or signs of wear.
How to Return an Order
Step 1: Contact Us First
Email us at [email protected] with the following details:
Your Order Number
Reason for return
Photos of the item (if damaged/incorrect)
Step 2: Get Return Authorization
Our support team will review your request and respond within 2 business days with return instructions.
Step 3: Send Your Return
Once approved, ship the product to the provided return address.
🔔 Important: Include your Order Number and Return Authorization Code inside the package.
Return Shipping
Customers are responsible for return shipping costs.
We recommend using a trackable shipping method.
Gearsnappy is not liable for lost or damaged return shipments.
Refunds & Processing
Returns are processed within 5–7 business days of receiving the item.
Refunds will be issued to your original payment method.
It may take 3–10 business days for the amount to reflect in your account.
Non-Returnable Items
We do not accept returns for:
Customized or personalized items
Products damaged due to misuse or normal wear and tear
Items missing original packaging or tags